Cloud transformation of a money transfer back office
Global leader in money transfer · Segment: payments / money transfer
Adila service
Digital Banking / Core Banking & Payments
The challenge
The client took on a digital transformation that required changing processes and tools across the whole organization. One of the biggest challenges was renewing the applications supporting the back office for their Bill Payment and Money Transfer products in Argentina, and operating with agility on a cloud architecture.
The solution
We led the project's migration to the cloud in line with the business objectives: we established standards, methodologies, and best practices, produced management documentation, measured risks and issues, and upheld governance through agile ceremonies and tracking boards, with KPI design, collection, and reporting.
In parallel, we provided functional and technical support for the documentation and configuration of the integration with Mambu Core Banking and the digital financial services on Frame Banking, aiming to leave provisioned environments for the new cloud back office for money transfer and bill payment.
Results
We launched and governed the cloud transformation of the Bill Payment and Money Transfer back office in Argentina, with provisioned environments ready for the new back office implementation on Mambu and Frame Banking. Agile management enabled real-time visibility into progress, risk and issue control, and sustained stakeholder engagement throughout the program.
What stayed with the client
A project governance framework in place (standards, methodologies, agile ceremonies, and KPI dashboards) along with functional documentation of the Mambu/Frame Banking integration, leaving the internal team with the autonomy to run and evolve the cloud back office.